Neighborhood Parcel International Shipping, packaging, crate, Document shredding, Notary Public Boston USA

FAQ
Frequently Asked Questions

• You will give me a United States address. Is it a P.O. box address?

We provide our members with a street address, not a P.O. Box. You will receive a complete street address with a unique suite number. Here is an example

• Will you accept shipments sent to me by Online Merchants and Consumers?

Yes, we will accept shipments to your Suite address from any shipping company and individuals.

• What couriers do you use to send my merchandise and documents?

We have a vast network of carriers from Fedex, DHL to USPS EMS Service, you have the choice.

• What other services do you offer for small businesses?

Fo a list of Mail Forwarding services, visit our internet portal and forum for the latest info.
Mail Forwarding forum here

• How often will you ship my merchandise and documents?

We are very flexible when it comes to shipping! We can ship as frequently as required, however, we do encourage you to combine ship for optimum savings. Other options exist from:

Hold: We hold your items. Maximum of 1 Month
Weekly: We ship your merchandise once a week.
Biweekly: We ship your merchandise every other week.
Monthly: We ship once a month.

• What is your policy regarding customer privacy and confidentiality?

We understand our customer's concerns regarding confidentiality. The privacy of our customers is of utmost importance to us. It is our policy never to sell or give away any information about our customers.

• Does shipping rates include customs fees, tariffs, or taxes?

Shipping rates are for door-to-door delivery. There may be additional import fees or duty for merchandise shipments coming into your country. These fees vary by country and they are not covered by Neighborhood Parcel. Please contact your local customs office for more information on duties or import fees.

Participate in our Mail Forwarding forum here