International Shipping, packaging, crate, International Moving, Document shredding in Boston USA


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Service Pledge

About Us

Shipping Service

Service Pledge


Many companies pledge quality service to their customers, but how many are willing to back up their promise with a $25.00 credit toward future services?

While it's always been our policy to correct any mistakes we make with customers, we've rededicated our commitment to excellence through our Service First program. Through this initiative, we pledge to continue providing first-rate customer service. On those rare occasions when we fall short of these performance standards, we'll correct it hassle-free and give you a
$25.00 Credit toward the next shipment.

Our staff promises to be:

* Prompt and efficient because we realize your time is valuable.
* Dedicated to finding answers to your questions.
* Knowledgeable about shipping resources that relate to your needs.
* Dependable to follow through in our commitments.
* Focused on serving you with personalized attention.
* Courteous, respectful, and friendly from greeting to "good-bye."

As the CEO of Neighborhood Parcel, I want you to be assured that SERVICE is what we deliver day in day out. If for any reason, you feel that we fell short of our promise, I want you to let me know directly and I will do what is right and fair for both parties. My Direct contact info is below:




Chief Executive Officer
Neighborhood Parcel
553 Main St
Executive Office
Tewksbury MA 01876

Tel (978) 851 -0199 Ext 11



Testimonials


Your store is clean and well organized, much friendlier service. I appreciate that you took the time to understand my complex shipping needs. You helped me understand and complete the required international documents that I did not know anything about before walking into your store. Thank you for helping an old lady ship gifts to her grand kids overseas"

July M Lupez | Andover MA

Thank you for sponsoring our Hockey team, the boys loved the T-shirts, being a community driven company is not just a statement on your website but it is something that is factual and felt throughout the community. Thank you

John Nappa | Lowell MA

Thank you for taking the time to help me move, you saved me a lot of money by using international containers and I just want to say thank you for the good service.

Yu Wiong | Hong Kong


I was able to notarize my documents, copy them and FedEx at same location. Your service is great and I am glad I found your location. I no longer have to wait in long lines at post office."

Mary Ann | Wilmington MA



Great service. Highly recommend to all friends and family. I shopped around and your prices were the lowest in my area. Your addressbook service is fantastic. I no longer need to memorize my family addresses. Thank you and keep up the good work."

Loren Fitzpatrick | Tewksbury MA


International Freight Shipping
shipping tewksbury ma

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