Where Do I Drop-Off My L.L Bean Returns\nL.L Bean offers its customers a generous return policy that includes a Free Returns Shipping Service. You can retrieve the pre-paid UPS shipping label inside your delivery box or package, apply it to the outer box or plastic bag and drop-off at Neighborhood Parcel, conveniently located at 1215 Main St in Tewksbury, MA 01876\nAccording to L.L Bean Website: Please note: L.L.Bean Mastercard Cardmembers receive free return shipping by using this prepaid return label: for all others, your refund will be reduced by $6.50.\n\nNeighborhood Parcel of Tewksbury MA is your one-stop-shop for all your L.L Bean, Amazon, Chegg, Zappos, Walmart, Macy’s returns. We offer a convenient location to return your pre-paid packages via FedEx and UPS. In the absence of a pre-paid return label, we will be glad to package and ship your returns at some of the lowest rates in the area.\nL.L Bean Return Policy\nIf you are not 100% satisfied with one of our products, you may return it within one year of purchase for a refund. (Please note that products purchased before February 9, 2018, are not subject to this one-year time limit.) After one year, we will consider any items for return that are defective due to materials or craftsmanship.\nWe require proof of purchase to honor a refund or exchange. If you provide us your information when you check out, we will typically have a record of your purchase. Otherwise, we require a physical receipt.\nPlease include your proof of purchase with the products you wish to return or exchange and bring it with you to any of our stores, or include it in your package of returned item(s). We will reimburse the original purchase price to either your original method of payment or as a merchandise credit.