More customers are coming to Neighborhood Parcel with their QR codes for Amazon returns. Unfortunately, this is an exclusive deal between Amazon and the UPS corporate stores. But there is a workaround in order to print the prepaid UPS return label and use our office.

Amazon Returns In Tewksbury MA

PSA For All Amazon Returns Customers in Tewksbury, Lowell, Dracut and Andover MA:

Amazon has implemented a new option for returns that works great for those who live close to a corporate UPS Store®. For the rest of us, this option just causes extra headaches. Using the QR code option will cost an extra $1, and you need to present the QR code at a UPS Store® counter.

The closest UPS Store® to Tewksbury is in Chelmsford MA. We recommend using the print label option. If you do not have a printer, you can “forward return label to a friend to print.” Email the label to, and our staff will print the label when you arrive to drop off your package. There is a minimal fee of $1.00 to print the label, and if your box needs to be taped up, we can do that too!

What if I have already submitted a return using the QR Code?

Log into your Amazon account and cancel the return using the QR Code. Go back and request the return with a UPS label. Either print or email us the label. Tape the label to your box or bring it in and we will put the label in a carrier sleeve that adheres to the box. 

Amazon Returns Package Restrictions

Due to our limited office storage for these free returns, we have instituted a 20/20 limit. Your Amazon returns must be:

  • Under 20 Lbs.
  • The longest dimension under 20″
  • Properly Packaged with a clear return label.
  • Absolutely NO Hazardous Material will be accepted.
  • Use The Self-service rack to drop-off and go.